The parties agree to the following terms and conditions. 

1. I agree to engage in online coaching services provided by File Fitness, and Ben File being your fitness coach. 

2. File Fitness does not under any circumstances, diagnose, prescribe, or treat any illnesses, symptoms of illness or medical problems. 

3. Any advice given on supplements, nutrition, training, emotional well-being, and physiology is given as advice and should under no circumstance be deemed as prescriptive. 

4. Our fees are charged for coaching and information passed on to each of our clients is payable in advance.

5. The client must complete their weekly check-in form by 6pm on Sunday each week.

6. If the client fails to check in three times (without prior notification) the coaching agreement will be terminated. 

7. The client must provide their coach with 28 days’ notice of their intention to terminate their coaching agreement. 

8. In the event of a dispute arising out of the terms, which cannot be resolved by mutual agreement, both parties agree to engage in mediation or legal representation.

9. All online coaching is to be paid for on a monthly Direct Debit system or three months in advance. 

10. If for whatever reason the client cancels their coaching mid-way through a month, the client will be required to pay for the remainder of the month, which is paid for in advance. 

11. File Fitness strongly advises, before undertaking any of the programs or guidance on offer, that the client gets a full consultation from their GP or medical professional. 

12. Any pre-existing medical conditions must be recorded on the pre-exercise medical questionnaire.